Shipping Policy

At multibazaar.store, we strive to provide fast and reliable shipping services for all of our customers within Pakistan. Below, you’ll find all the necessary information regarding our shipping process.

1. Shipping Locations

We offer delivery services across Pakistan. We currently do not offer international shipping.

2. Processing Time

  • All orders are processed within 2-3 business days. Processing time may vary during peak seasons or promotional periods.
  • Orders placed on weekends or public holidays will be processed on the next available business day.

3. Shipping Methods & Delivery Time

  • Standard Shipping: We partner with trusted local courier services to provide you with fast and affordable delivery. Delivery times typically range from 3 to 7 business days depending on your location.
  • Express Shipping: For faster delivery, express options are available. This usually takes 1 to 3 business days, depending on the courier service.

4. Shipping Fees

  • Free Shipping: We offer free shipping on orders over PKR 2000 within Pakistan.
  • Standard Shipping Fees: For orders below PKR 2000, a flat shipping fee of PKR 150 to PKR 500 will apply, depending on the delivery location.
  • Express Shipping Fees: Express shipping fees vary by region and will be calculated during checkout.

5. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your order. You can also track your order directly through the courier’s website.

6. Order Delays

While we strive to ensure timely delivery, please note that external factors such as weather conditions, local holidays, or courier issues may cause delays. If your order is delayed, we will notify you as soon as possible.

7. Incorrect Shipping Information

Please double-check your shipping details before completing the checkout process. If you realize any errors after placing the order, please contact us immediately at support:- multibazaar579@gmail.com to correct the information. If the order has already been shipped, we may not be able to make changes.

8. Damaged or Lost Items

In the unlikely event that your order is lost or damaged during shipping:

  • Contact Us: Please reach out to our customer support team immediately at support:- multibazaar57@gmail.com
  • Investigation: We will assist in filing a claim with the courier service and work with you to resolve the issue.

9. Returns & Exchanges

  • Return Policy: We accept returns within 7 days of receiving your order, provided the item is in new, unused condition. For more details, please visit our Return Policy page.
  • Exchanges: Exchanges are allowed if the item is defective or damaged. Please contact customer support to initiate an exchange.

10. Contact Us

If you have any questions about shipping, or if you need assistance with tracking or returns, feel free to contact our customer service team:

  • Email: multibazaar579@gmail.com